Each country’s port-of-entry Customs Authorities have importing regulations outside our knowledge and control. Please be aware that there might be import fees, taxes, and/or additional documentation required to import the goods according to each country’s regulations. You, the consumer, are responsible for those charges entirely.
We are shipping our goods using essential exporting documents, such as FDA-Prior Notice, Phytosanitary Certificate, ICO Certificate of Origin, and Certificate of Origin. You, the consumer, must communicate any additional documentation before the order ships from our premises. Failing to do so, no cancellation, refund, or return will be granted to the importer.
Please be aware if you fail to clear the order from your customs authorities, it is likely to be destroyed by them.